shawnturner replied

423 weeks ago

Hi all !

I'm starting a new life with a new XZ1 Compact after my previous Z3 Compact.
BUT… I've got an issue on data connection. sad
The network configuration is ok and data works fine (4G+ to lower regarding where I am). But many times a day, the data are unavailable.
The network is always up, I can call or send SMS. But I can't connect to internet and I've no data connection logo (4G, etc…).

I've install NetMonster to see the network at this time. I was connected to an antenna (Is this right word in english ?) that I regulary use an works. For this, I think the issue is on the phone and not network.

This issue is a random issue. I don't know when it will happen. But it happends every day. And I particulary notice it when I'm at work.

Please help.
Thanks!

I didn't find the right solution from the Internet.

References:
https://talk.sonymobile.com/t5/Xperia-XZ1-Compact/Data-mobile-issue/td-p/1276499

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